Response Inbox
This section stores feedback in video and audio formats, as well as files sent by funnel visitors.
File Types
In this section, you can view various file types:
Videos (displayed with a preview on the cover)
Audio (displayed with a microphone icon on the cover)
Images *.jpg and *.jpeg (displayed with a preview on the cover)
Text files *.doc and *.docx (displayed with a "msword" label)
PDF files (displayed with a "pdf" label on the cover)
File Actions, Context Menu
You can open the context menu by clicking the ellipsis button in the top right corner of a file. Using the context menu, you can perform the following actions:
Preview
Rename
Download File
Delete
Sorting
At the top of the Client Files section, you’ll find a "Sorting" menu. By default, all videos are sorted by creation date. The following sorting options are available:
Creation Date
Sorts videos by the date they were uploaded to the system, allowing you to organize videos from newest to oldest / oldest to newest.
Alphabetically
Sorts videos in alphabetical order by their names.
File Size
Organizes videos by the amount of storage space they occupy.
Filtering
The section offers 2 filters:
Funnel Name
Allows you to view files sent from a specific funnel.
File Type
Filters the list by one of the file types.
Search
In the top right corner of the Media Library, you’ll find a search field with a magnifying glass icon. Enter the file name or part of it if you don’t remember the exact name.
Search results are displayed in real time as you type.
Combining Filters, Sorting, and Search
For maximum efficiency, use these functions together:
Apply filters
Perform a keyword search
Apply sorting to the search results for further organization
Learn more about gathering feedback and files in the Feedback and File sections.
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